Help
How can we help?
Locked out after hours, lost a vehicle access code, or need directions? AHA, our automated after-hours assistant, is here 24/7 — right here, no waiting. For anything urgent, call (888) 477-7335.
Lost access codeGate & lockboxDirectionsReach my agent
AHA
SirReel After Hours Assistant · here 24/7 for access codes & help
Hi — I'm AHA, SirReel's After Hours Assistant. I'm automated, and I can help with things like a lost vehicle access code, directions, gear setup, or getting a message to your agent. What do you need?
AHA is automated. For emergencies call (888) 477-7335 — it can also file a callback.
Setup guides
Set up your gear on location
Vehicle access
Opening the lock box
The keypad box on the mirror, with a photo of the two buttons that matter and what to try when your code will not open it.
Read the guide →Setup guide
Starlink Mini
Get your SirReel Starlink Mini online in under 10 minutes — placement, power, Wi-Fi and the optional mesh router.
Read the guide →How-to videos
Quick guides for the lot & the gear
Video guides are on the way.
In the meantime, ask AHA above — it can walk you through gate access, lockboxes, fuel and more, or connect you with your agent.
Still need a person?
Our 24/7 line is the fastest way to reach someone after hours.